The City of Colwood engages leading research companies to conduct citizen a satisfaction survey to help Council and staff better understand citizen needs and expectations. It is an opportunity for residents to share their views about the quality of life in Colwood, which city services are most important to them and where there is need for improvement. 

Colwood Council and staff are continually working to improve our community and the services we provide for our citizens. Asking residents ‘how are we doing?’ and ‘what’s most important to you?’ provides critical information to help measure our progress and make decisions about the community-building services, projects and initiatives the City will focus on.

The 2023 Colwood Citizen Satisfaction Survey

The 2023 Colwood Citizen Satisfaction Survey is being conducted by Ipsos, a leading public opinion research company. The survey is for Colwood residents only.
Colwood residents will receive a postcard in their mail box with a unique link to their survey. The survey should take about 15 minutes and the deadline to complete the survey is February 15. This approach is the most scientific way to hear from broad range of residents throughout the community. 

Got your postcard? Jump to the survey now! Click this link then type in your unique ID number:

Please complete your survey to help Council better understand citizen needs and expectations as they make decisions about our growing community! (And you could win $250.)

Results of the previous Citizen Satisfaction Survey

Survey results were presented to Colwood Council on November 27, 2017. You can view the presentation here. The infographic below provides an overview of survey findings (click the image to view it as a pdf).

Curious to learn more? Questions can be directed to