Public Alert Notification System

Sign Up now to receive public safety alerts!

It only takes a few minutes.  Simply create a user name and password, and program at least one communication device and valid civic (physical) address within the City of Colwood.  (Please indicated in your registration that your "City" is "Colwood").  Login any time to update your contact information. 

What is a Public Alert Notification System?

In the case of a public safety incident, the Public Alert Notification System will be used to deliver critical and potentially life-saving alerts to residents who have registered.

This information can help you and your family know what to do, where to go and what to expect.

When will the system be used?

This notification system will send alerts for public safety incidents such as earthquakes, wildfires, tsunami alerts or evacuation notices. On occasion you may receive a test notification to validate the system.

Note: Any alerts sent via Alert Ready (Wireless Public Alerting System provided by the Provincial and Federal Government) takes precedence over any notifications sent via the Westshore Alert System.

How will I receive notification?

Notification can be received by:

  • Home Phone
  • Cell Phone
  • Work Phone
  • Email
  • SMS Text Message

When a notification is issued, multiple attempts will be made to each telephone number provided until you confirm receipt of the message.  Email and SMS Text Messages will be send only once.

What if I don't sign up?

You will only receive notifications if you sign up for this service. If you choose not to sign up, information will still be made available through the City of Colwood website, local media, social media and your local Emergency Program.

Will my contact information be shared?

No. Personal information collected will only be used by your local government for the purpose of providing emergency notifications.  The personal information is collected pursuant to Section 26 of the Freedom of Information and Protection of Privacy Act (the ‘Act’).  Your information will not be released except in accordance with the Act. If you have any questions about this collection contact Director of Corporate Services at 3300 Wishart Road, Colwood BC V9B 2A3 Telephone: 250-294-8141 Email: swilliams@colwood.ca.

Where will my personal information be stored?  

The system is powered by RMS, a provider of Emergency Mass Notification software and services.  All data is stored in highly secured data centres in Canada.

What is my local Emergency Program?

The City of Colwood Emergency Program is made up of City staff, dedicated professional responders and volunteers. The mandate of the program is to help people to help themselves by preparing for any disaster. More information regarding the program can be found on our Emergency Planning page or by contacting Geoff Amy (Emergency Program Coordinator) at (250) 478-5033 or email at ColwoodEPC@telus.net.